- Do my friends have to pay?
- No. Only the server is licensed, and only one person buys it. Everyone else downloads the app or opens the address, and that is the end of it.
- Is it a subscription?
- No. It's a lifetime license, so you pay once and keep the updates. There's nothing to renew and nothing to cancel.
- What do I need to run it?
- A 64-bit box running Ubuntu 24.04, Ubuntu 26.04, Debian 12, or Debian 13, with one vCPU, 2 GiB of memory, and 20 GiB free. Calls also need a public IPv4 address and trusted HTTPS. A domain is optional; the server's own address works.
- How many people fit?
- snug doesn't set a member limit. We test it with 30 people on a decent server. Beyond that, capacity depends on the machine, the network, and how many people are in calls.
- Is it end-to-end encrypted?
- No, and we won't pretend otherwise. HTTPS and WebRTC protect chat and calls in transit, and everything lands on the server your group chose. The friend running it can read what's stored there, so pick someone you trust and turn on disk encryption. Who can see what →
- What does snug receive?
- From your server, a signed license check and nothing else. Snug servers and the desktop app send us nothing about what happens inside them. This website counts page visits.